CONTACT US

SAY HELLO
We look forward to hearing from you – whether you have a question about an order, want to share feedback, or just fancy a chat. Behind every response is a real person, not a chatbot.

YOUR DIRECT LINE TO US
Email: info@nowamood.com
Phone: +41 79 882 70 09

WHEN WE RESPOND
Monday to Friday within 24 hours. We chill on weekends – we'll answer your message on the next business day.

OUR ADDRESS
NOWAMOOD
Ziegelstrasse 4
8038 Zürich
Switzerland

Small note: This is our warehouse, not a retail store. Spontaneous visits are unfortunately not possible – but returns after prior registration by email are very welcome.

FREQUENTLY ASKED QUESTIONS
Where is my order? You will receive an email with your tracking number after dispatch. All important information can also be found in our shipping policy.

Can I exchange something? Of course – within 14 days of receipt. Details in our return policy.

Do you do custom designs? We love collaborating with hotels, brands, and locations. If you'd like your own edition – just send us an email.

FOLLOW US ON INSTAGRAM
For new sayings, behind-the-scenes, and everyday moments from Zurich: @nowamood

See you soon,
Noelia & NOWAMOOD